Website: checkoutero.com Operator: Kirchenaustritt Service Limited Address: Unit 903A, Cameron Commercial Centre, 458-468 Hennessy Road, Causeway Bay, Hong Kong Last updated: March 2026 1. Overview This Refund Policy applies to all purchases made through checkoutero.com. Checkoutero sells digital products, including Shopify checkout themes, templates, and related add-ons. Because digital products are delivered instantly and cannot be returned, refunds are generally not available once the product has been delivered. By purchasing from our website, you agree to this Refund Policy. 2. Digital Product Policy All products sold on checkoutero.com are digital downloads or digital licenses. Once a product has been delivered through: download link email delivery account access license activation the purchase is considered final. For this reason, we normally do not offer refunds, exchanges, or cancellations. 3. Exceptions Refunds may be considered in limited circumstances at the sole discretion of Kirchenaustritt Service Limited, including: duplicate payments accidental multiple purchases of the same product technical errors preventing product delivery payment processing errors To request a refund under these circumstances, you must contact us within 7 days of purchase. 4. Non-Refundable Situations Refunds will not be issued for the following reasons: change of mind purchasing the wrong product lack of technical knowledge to use the theme incompatibility with custom Shopify setups or third-party apps customization issues made by the customer failure to read product descriptions before purchase Customers are responsible for ensuring that the product meets their requirements before purchasing. 5. Chargebacks Initiating a chargeback without contacting us first may be considered a violation of our Terms of Service. In such cases we reserve the right to: revoke product licenses suspend access to purchased products restrict future purchases 6. Support If you experience technical issues with your purchase, we encourage you to contact our support team. In many cases we can resolve installation or compatibility problems. Support requests can be submitted via email. 7. Contact For refund inquiries please contact: Kirchenaustritt Service Limited Unit 903A, Cameron Commercial Centre 458-468 Hennessy Road Causeway Bay Hong Kong

Email: Kirchenaustritt.service.limited@outlook.com